Privacy Policy

Introduction

Welcome to https://motorcycle-collision-repair.dentrepair-talk.com (hereinafter referred to as “MCR,” “we,” or “our”). We are dedicated to maintaining a transparent and secure online environment for our users. This Privacy Policy describes how MCR collects, utilizes, and safeguards the personal information of individuals who interact with our website, applications, services, and products. Our primary goal is to respect your privacy and ensure that your data is handled responsibly in accordance with applicable laws and regulations worldwide.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

Website: Our main website at https://motorcycle-collision-repair.dentrepair-talk.com.
Applications: Any mobile or desktop applications developed and maintained by MCR.
Services: The various services we offer through our platform, such as repair estimates, booking appointments, and online forums.
Products: Any digital or physical products sold or distributed by MCR.

Please note that this policy does not extend to third-party platforms, applications, or services accessed through links on our site. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy outlines our practices when:

Using Our Services: When you sign up as an authorized user for our services, create an account, or interact with our applications.
Visiting Our Websites: Every time you browse our websites, we collect certain information as described below.
Communication: If you choose to receive newsletters, emails, calls, or texts/SMS from us, your communication preferences will be respected and governed by this policy.

Personal Data Collection

MCR collects several types of personal data to enhance user experiences and provide tailored services. The collection of personal data is essential for operating our business and delivering relevant content and offers. Here’s a detailed breakdown:

Account Information: Your name, username, email address, and password are required for account creation and secure login.
Payment Information: We process credit card details, billing addresses, and payment history to facilitate transactions securely.
Financial Information: This includes bank account information, tax identification numbers, and financial records related to purchases or services rendered.
Purchase Information: Details about products or services bought from MCR, including quantities, prices, and order dates.
Mobile Device Identifiers: Unique device identifiers (UDIDs), IP addresses, and mobile phone numbers for the purpose of improving user experience and analytics.
Location Data: With your consent, we may collect location-based data to provide location-specific services or tailor content based on your geographical position.
Feedback: Your reviews, ratings, comments, and suggestions help us improve our products and services.
Social Media Information: If you choose to connect your social media accounts with MCR, we may collect data from those platforms, subject to their privacy policies.
Product Information: Details about the motorcycle parts or services you are interested in or have purchased can assist us in personalizing our offers and recommendations.

We obtain this data through direct user input, automatic collection technologies (such as cookies and logging files), and third-party providers who assist us in delivering services.

Cookies

MCR uses cookies to enhance your online experience and improve the performance of our website and applications. Cookies are small text files stored on your device by websites you visit. They serve various purposes, including:

Strictly Necessary: These ensure basic functions like secure login, session management, and website navigation work correctly.
Preference: Cookies store user preferences and settings to remember them for future visits.
Analytics: We use analytics cookies to collect aggregate data about visitor behavior, which helps us understand how users interact with our site.

Users have control over non-essential cookies through our Cookie Manager, allowing you to customize your cookie preferences. Please note that disabling certain cookies may impact your user experience.

Retention and Deletion

MCR retains personal data for as long as necessary to fulfill the purposes for which it was collected, plus an additional period to comply with legal obligations. The retention periods vary depending on the type of data:

Account Information: Retained until your account is inactive or closed.
Payment Information: Securely stored for transaction history and fraud prevention purposes (in accordance with relevant regulations).
Purchase Information: Kept for billing, record-keeping, and analytics (usually up to 7 years after the last purchase).
Cookies: Retention periods depend on the cookie type; session cookies are deleted when you close your browser, while persistent cookies may remain on your device until you delete them or they reach their expiration date.

Once the retention period expires or upon request, we will securely delete or anonymize your personal data to ensure it is no longer identifiable.

Security Measures

We have implemented robust security measures to safeguard your personal data from unauthorized access, disclosure, alteration, or destruction. These include:

Encryption: We use encryption for data at rest and in transit to protect sensitive information.
Secure Third-Party Processing: MCR engages reputable third-party service providers who adhere to strict security standards to process data on our behalf.
Access Controls: Strict access controls are in place, ensuring that only authorized personnel can access personal data.
Regular Audits: We conduct regular security audits and vulnerability assessments to identify and mitigate potential risks.

Children’s Privacy

MCR does not knowingly collect or solicit personal information from children under the age of 18 (or the applicable age limit in your jurisdiction). If you are a parent or guardian and believe we have collected such data, please contact us using the details provided below, and we will take prompt action to delete it.

Your Rights

Depending on your location, you may have certain rights regarding your personal data:

Access: Request access to the personal data we hold about you.
Rectification: Ask for corrections if your data is inaccurate or incomplete.
Erasure (Right to be Forgotten): Demand the deletion of your data where there is no legitimate reason to retain it.
Restriction: Limit the processing of your data in specific situations, such as contesting the accuracy of the data or objecting to its use for direct marketing purposes.
Portability: Receive your personal data in a structured, commonly used format and transfer it to another controller.
Objection: Object to the processing of your data for specific purposes, including direct marketing or profiling.
Non-Discrimination: Assert your right to be free from discriminatory decisions based solely on automated processing of your personal data.
Data Portability (to another service provider): Request a secure transfer of your data to another controller when feasible.

To exercise these rights, please contact our Data Privacy Team at [email protected] or through written correspondence addressed to:

Motorcycle Collision Repair – Data Privacy Team
[Address]

Changes to Policy

MCR reserves the right to update this Privacy Policy at any time to reflect changes in our practices, legal requirements, or business operations. Any modifications will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your data.

Contact Information

For any privacy-related inquiries, requests for information, unsubscribe requests, or questions regarding your rights, please contact us:

Email: [email protected]

Mail: Motorcycle Collision Repair – Privacy Team, [Address]

We are dedicated to addressing your concerns and ensuring a secure and transparent online experience for all users of our platform.